Frequently Asked Questions

Sometimes you just need a little help. Read through the common FAQ's raised by our valued customers regarding product branding, delivery and payment.

What does Farbe Middle East do?

We are the UAE’s leading supplier of printed promotional products and corporate gifts. For over years we’ve always looked to innovate and find simpler and easier ways to order branded merchandise. Established in 2014, you can read more about our journey and how we got to where we are today on our about us page.

What should we print on a promotional product?

Our advice is keep it simple! Most people have their company logo, telephone number or website address. It’s a call to action, so keep it clear and simple to make the greatest impact.

Which promotional product I should use for my business?

If you are not sure which product to use ask yourself this: who are your core target audience and what would they appreciate? For example, if your company sells mobiles then why not offer a practical gift to your customers such as power bank printed with your logo, which they will see every time they use it?

 

There’s a promotional product for every kind of business or organisation and we can help you to find the right one for yours. If you are in need of some inspiration then have a chat with a member of our friendly sales team.

What is the minimum order for products?

Each product has a minimum order quantity and this will vary from product to product. The minimum quantity on each product can be advised by our sales team upon inquiry. Please be aware that the more you order the more you will save.

Do you have a product catalog?

Yes, every year we supply our A5 bestsellers brochure, crammed full to the brim with hundreds of products for promoting your business. Not had yours yet? Get your free copy now.

Will you send me an artwork proof before going for print?

Yes, on every single order you place with Farbe you will always receive a free online artwork proof to approve before we go to print. You will receive this proof within hours of placing your order (on weekdays). We ideally need your approval back the same day to expedite the product delivery dates for your campaign.

Which file type do you require for print? (Logo & Artwork)

When providing us with you corporate logo, please ensure that it is one of the the file formats listed below. Other file formats may work, but we cannot guarantee it.

 

  • Portable Document Format (.pdf)
  • Adobe Illustrator Document (.ai)
  • Encapsulated Postscript (.eps)

More Questions? Please dont hesitate to contact us.

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